If you have purchased a new Kent RO Water Purifier and don’t know How to Get Kent 4 Year Free Service Warranty. In this article, we will discuss every aspect of Kent 4 Year Free Service Warranty.
Who is eligible to get Kent 4 Year Free Service Warranty
The company offers a Kent 4 Year Free service warranty to all customers who have purchased Any models of Kent RO Water purifiers from 1st January 2018. Kent is the first company in India to provide 4 year Free service warranty to Kent RO Water Purifier Customers. The customer of Kent RO water purifiers is benefited from this offer from Kent RO Systems Limited.
this benefit is exclusively for Kent RO water purifier users who meet the above-mentioned criteria. This offer is not extended to the customers of other types of water purifiers such as Ultraviolet water purifiers and Gravity water purifiers/ non-electric water purifiers. We are going to discuss what customers are going to gain through this offer of Kent 4 year free service warranty.
On which Kent RO models do you get Kent 4 Year Free Service Warranty?
The following popular Kent RO Water Purifier models are available at a discount of up to 40%. Check their discounted price as of today from the following links. All Kent RO Water Purifier model comes with Kent 4 Year Free Service Warranty.
|Model Name||Read More||Price|
|KENT Grand+ ZWW 9 LTR Mineral RO+UV+UF+TDS Control + UV in Tank Water purifier||READ FULL REVIEW||Check On Amazon|
|KENT Grand RO+UF Water Purifier, Patented Mineral RO Technology with RO + UF + UV in Tank||READ FULL REVIEW||Check on Amazon|
|KENT Supreme Alkaline Water Purifier, Smart Alkaline Technology, Multiple Purification Process, RO+UV+UF+Alkaline+TDS Control||READ FULL REVIEW||Check on Amazon|
|KENT Supreme Plus Next Gen RO Water Purifier, RO+UV+UF+TDS Control+UV in Tank, Wall Mountable, Zero Water Wastage||READ FULL REVIEW||Check on Amazon|
|KENT Elegant Compact RO+UF Water Purifier, Patented Mineral RO Technology, RO + UF + TDS Control + UV In-tank||READ FULL REVIEW||Check on Amazon|
What benefit do you get through Kent 4 Year Free Service Warranty?
If you look at the picture above, the company has clearly said that once you buy a new Kent RO Water Purifier, you get 1 year standard warranty and after that, you need not pay the service charge for the coming 3 years.
Please do not get confused with the word “warranty“. We look at this as a Free Extended Service and there is nothing like a warranty in our understanding. How however the free service you are getting from Kent RO Systems Limited can be worth up to Pupees 4500 or even more for 3 years after the warranty.
What are the Terms of Kent 4 Year Free Service Warranty
Many customers think that everything is Free for 4 years. But that is not the fact, to keep it easy to understand we are giving a list of what is Free and what is not.
What is not Free in Kent 4 Year Free Service Warranty
- Filters – Sediment Filter, Carbon Filter, RO Membrane, FRT, U F Membrane, Post Carbon, TDS Controller, etc. are not Free. You need to pay the cost of these filters whenever replacement is necessary, post-warranty.
- Electricals – SMPS, Pump, Solenoid Valve, Float/ Water Level Sensor, Computer Control, Wiring, Low-Pressure Switch, High-Pressure Switch, UV Lamp, UV Chamber, etc. are chargeable.
- Body Parts – All body parts, tap, connectors, pipes, and Water Inlet set (Diversion set) are also chargeable.
- Service – The installation charges are Free for the first time only subsequent Installation, De-Installation & Re-Installation are chargeable.
What is Free in Kent 4 Year Free Service Warranty
- Service Charges – Whether it is a complaint (any problem with your water purifier) or you need a preventive service, the charges are completely Free any number of times.
What you should not do to avail of Kent 4 Year Free Service Warranty
Please avoid doing the following, which may lead to the cancellation of your Kent 4 Year Free Service Warranty, once detected by the company.
- You should not engage any Un-authorized Service Center or Technician (even the customer).
- Do not use counterfeit or local spare parts.
How to Get Kent 4 Year Free Service Warranty
The easiest way to get Kent 4 year free service warranty is through the Kent Service App. Once you have purchased a new Kent RO water purifier the company will provide you with free installation service. If you have bought the product from Amazon, Amazon customer service will automatically log your installation request with Kent RO systems limited.
After the installation is complete you must download the Kent Service App through App Store for iOS devices or Play Store for android devices [Link of Google Play Store]. As shown in the image below.
After installing the Kent Service App., please open the App and fill up all the information required. Please remember to provide the Registered Mobile Number (The number you provided at the time of purchase). As soon as you enter the registered mobile number, Kent System will fetch all the details related to your device.
From this App, you can register your complaint and service any time you want. In this App, you will find a convenient date and time option. We have found the Date option is good for choosing by the customer, but the Time option is a bit confusing. Meaning that at the time chosen by the customer the service personnel may not be able to attend your call.
The second method to get Kent 4 year free service warranty is to call Kent Customer Care at phone number 92345-12345
In conclusion, we want to say that we have tried our best to satisfy your queries relating to Kent 4 Year Free Service Warranty. Still, if you have any further confusion, we will welcome your question.